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‎10-17-2024 07:12 PM

HP Recommended
Operating System: Microsoft Windows 11

need early access to replace a faulty printer cartridge

2 REPLIES 2

‎10-19-2024 10:41 AM

HP Recommended

Hi @SCHC 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with Inks, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Could you please elaborate the issue in detail?

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

 

Take care and have a great day ahead! 

 

Raj,

HP Support

Raj2111
I am an HP Employee

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‎10-22-2024 03:59 PM

HP Recommended

Hi ,

 

We did not hear from you after I replied to your post that you had created on HP Support Community.

 

This is a follow-up to know if the issue that you were facing with your HP product still persists,  kindly help me with the details requested to assist you further.

 

Take care and have a great day ahead!

 

Regards,

Raj

Raj2111
I am an HP Employee

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