• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (64-bit)

error 59. please help

 

1 REPLY 1
HP Recommended

Hi @Ally8719,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

59.XX errors on HP LaserJet Pro printers indicate an issue with one of the internal motors. Here are the specific error codes and their meanings:

  • 59.30: Fuser motor startup error
  • 59.40: Fuser motor rotation error
  • 59.70 - 59.73: Developer motor startup errors
  • 59.80 - 59.83: Developer motor rotation errors
  • 59.90: ITB motor start error
  • 59.A0: ITB motor rotation error
  • 59.C0: Developer motor rotation error
  • 59.F0: Transfer alienation failure

Recommended Actions for Customers

Reset the Printer:

  • Turn the printer off using the power switch and wait at least 30 seconds.
  • Turn the printer on and wait for it to initialize.

Remove Surge Protector:

  • Turn the printer off.
  • Remove the surge protector (if used).
  • Plug the printer directly into the wall socket and then turn the printer on.

Try Different Toner Cartridge:

  • For error codes 59.7X and 59.8X, replacing the toner cartridge may resolve the issue.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.