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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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error code 0x610000f2 on OfficeJet Pro X576 dw MFP

‎02-24-2021 06:09 AM

HP Recommended
Product: Officejet Pro X576dw MFP
Operating System: Microsoft Windows 10 (64-bit)

Good day,  In efforts to fix black ink printing errors I noticed the following message in the display : "There is a problem with the printer or the ink system.  Turn the printer off and on.  Contact HP is the problem continues Error code 0x610000f2".  This message appears in the support menu/print diagnostics/clear paper jams.  It asks me to insert paper in the MPtray (tray 1) and press OK.  When I do this I get the above error message.  Subsequently I cannot do anything else but turn the printer off ( I cannnot return to a menu).  I have not noticed /seen a paper jam anywhere.  

I get no hits when I seaqrch for this error on the internet or in this forum.  Resetting the printer does not fix this.  Does anyone know what this error means and if it is fixable?

Thanks,     

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