error code OXB3000005

[Clint663]

Two times in the past week I have encountered error code OXB3000005. What does it mean? and what needs to be done?

[Kumar0307]

@Clint663, Welcome to the HP Support Community! I’m here to help.

To assist you better, do you see this error on the printer screen?

When do you see this error?

Ox error can indicate a hardware issue with the printer. Kindly check for any jams inside the printer. Refer to - Paper Jam Error or Carriage jam or E3 error

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Clint663]

The error code show up on the printer screen. The two times I have encountered it was in the morning when I check my pc, there it is. It has nothing to do with any operation since it has been idle for hours.

[Clint663]

There are no jams anywhere or any other mechanical issues. It prints fine when called on. All updates are current.

[Kumar0307]

@Clint663

If you have updated the printer firmware and the error persists, let us reset the printer to its factory settings.

On the printer screen, go to Setup > Tools > Restore to factory defaults.

Note: This will delete all the user settings on the printer. It has to be reconnected to the network.

Monitor the printer and check for the error.

Let me know how it goes.