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‎01-29-2025 09:38 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My printer is not printing and this error code comes up on my HP Officejet 4655.  Where do I find error codes and what they mean?  and how do I fix this?

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1 REPLY 1

‎01-29-2025 10:08 AM

HP Recommended

Those codes are probably in a service manual which is accessible to HP agents.

 

See if EWS can provide more information.
This explains how to use the EWS
Use the HP printer Embedded Web Server (EWS)

 

How to contact an HP agent:
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.


If you are out of warranty, you might consider asking Microsoft's Copilot for advice. Be sure to identify your product, what the problem is, and ask for videos.
There is also smart friend but Copilot is not restricted on answering certain questions.

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