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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-11-2024 05:27 PM

HP Recommended

Office Jet Pro 7740 stopped printing and a blue screen with C8190202 shows up

Category:
1 REPLY 1

‎06-13-2024 09:05 AM

HP Recommended

Hi @Robots95,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

The steps that can be tried to resolve this issue are as below:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check for any paper jams or foreign objects inside the printer and make sure the print carriage is moving freely.

 

If the issue persists, leave the printer unplugged overnight and try to power it ON again.

 

Hope this helps! Keep me posted. 

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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