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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
macOS 10.15 Catalina

error code

1 REPLY 1
HP Recommended

Hi @randywwww 

If you're encountering an error on macOS 10.15 Catalina, here are general steps that can help address common issues related to error codes:

  1. Identify the Error Code:

    • If you have more specifics about the error code you're encountering, identifying it can help narrow down solutions. Error codes often provide insights into what specifically is going wrong.
  2. Update macOS:

    • Ensure your Mac is running the latest version of macOS Catalina. Updates often fix bugs and security issues.
    • Go to System Preferences > Software Update to check for updates.
  3. Repair Disk Permissions and Run First Aid:

    • Open Disk Utility from the Applications > Utilities folder.
    • Select your startup disk and click on "First Aid" to detect and repair any disk errors.
  4. Reset NVRAM/PRAM:

    • Shut down your Mac, then turn it on and immediately press and hold Option, Command, P, and R keys for about 20 seconds.
    • This can help resolve hardware-related error messages and settings issues.
  5. Check Software Compatibility:

    • Some applications might not be fully compatible with macOS Catalina. Make sure all your apps are updated to their latest versions.
  6. Run Apple Diagnostics:

    • Shut down your Mac and then turn it on while holding the D key. Apple Diagnostics will check your hardware for any issues.
  7. Check for Third-party Software Conflicts:

    • Boot your Mac into Safe Mode by holding down the Shift key while starting up. This can help you determine if third-party software or extensions are causing the error.
  8. Contact Apple Support:

    • If you're unable to resolve the issue on your own, reaching out to Apple Support or visiting an Apple Store can provide you with expert assistance.
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