error message E0

[sdb02_]

My printer was working totally fine the other day all of sudden it wont connect to the wifi and now popping up with an Error message E0 both cartridges are full  and was working b4 now all of sudden the 1st light is blinking with that error message on top of it not connecting to the WIFI I've tried everything nothing is working i need your assistance i work from home this is urgent 

[Raj_05]

Hi @sdb02_,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand the urgency of your situation. Let's try to troubleshoot the issue step by step.

• Restart your printer: Turn off your printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again. This can often resolve temporary glitches.
• Check Wi-Fi connection: Ensure that your Wi-Fi network is working properly and that other devices can connect to it without any issues. If possible, try connecting your printer to a different Wi-Fi network to see if the problem persists.
• Reset the printer's network settings: Most printers have an option to reset network settings to default. Refer to your printer's user manual to find out how to do this.
• Check printer settings: Make sure that the printer is set up to connect to your Wi-Fi network. You may need to re-enter the Wi-Fi password or reconfigure the network settings.
• Update printer firmware: Check if there are any firmware updates available for your printer. Updating the firmware can often fix bugs and improve performance.
• Check printer cartridges: Even though you mentioned that both cartridges are full, it's worth double-checking to ensure they are properly installed and not causing any issues.
• Clear any paper jams: Sometimes, even a small paper jam can cause error messages. Open up the printer and check for any paper jams or obstructions.

I hope one of these steps helps resolve the issue with your printer so you can get back to work as soon as possible.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support