• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-27-2024 04:48 PM

HP Recommended

My printer wont printits giving me an error EO!

Category:
1 REPLY 1

‎04-29-2024 09:18 AM

HP Recommended

Hi @KIRSTEN73,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're encountering an "EO!" error on your printer, but I'm not familiar with that specific error code as it isn't a common one listed among major printer brands. It could potentially be a misread error code, a model-specific issue, or an uncommon problem.

Here are a few general steps you can follow to try and resolve the issue:

 

Check the Printer Manual: Look up the error code in your printer's manual or on the HP  website. This can provide specific instructions tailored to your model.

Restart the Printer: Sometimes, simply turning the printer off and back on can clear error codes.

Check for Jams: Open the printer and check for any paper jams or obstructions. Even small pieces of paper or debris can cause errors.

Check the Ink or Toner Cartridges: Ensure the cartridges are installed correctly and are not empty. Replace them if needed.

Update Printer Drivers: Make sure that your printer's drivers are up to date. You can download the latest printer drivers from the HP website.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.