error11

[Terry8611]

error code E11 red cross solid wifi flashing orange box with 3 dots flashing

[Max3Aj]

@Terry8611, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The error you're seeing on your HP LaserJet MFP M234sdwe Printer — Error Code E11, along with:

• Red "X" (solid)
• Wi-Fi light flashing orange
• Orange box with three dots (paper tray icon) flashing

typically indicates a paper feed or paper tray problem combined with a Wi-Fi/network connectivity issue.

🔧 Step-by-Step Fix:

✅ 1. Resolve the E11 Error (Paper Feed Issue)

E11 generally refers to a paper jam, empty tray, or incorrectly loaded paper.

• Check the Input Tray: Make sure there is paper properly loaded in the tray. Align the paper guides snugly.
• Check for Jams: Open the input tray, output bin, and toner access area. Remove any jammed or stuck paper.
• Check Rear Access (if applicable): Ensure there’s no paper stuck at the back.
• Restart the Printer after checking all areas.

📶 2. Fix Wi-Fi Light Flashing Orange (Connection Problem)

This means the printer is not connected to Wi-Fi or the connection is unstable.

• Press and hold the Wi-Fi button until the light starts blinking, then use the HP Smart App or WPS method to reconnect:

To connect using HP Smart:

1. Open the HP Smart App.
2. Go to “Set up a new printer.”
3. Follow the on-screen steps to connect it to Wi-Fi.

To connect using WPS (if your router supports it):

1. Press the WPS button on your router.
2. Within 2 minutes, press and hold the Wi-Fi button on the printer until the Wi-Fi light blinks quickly.
3. Wait for the connection to complete.

💡 3. Interpret the Orange Box with 3 Dots

This usually indicates a paper tray or media detection issue — often tied to paper size/type mismatches or an empty tray.

• Make sure the correct paper size/type is selected in the printer settings (from the printer’s embedded web server or HP Smart).
• Double-check the paper is loaded properly and the tray guides are adjusted to fit snugly.
• Ensure only supported paper types are used.

Power Cycle

After doing the above:

1. Turn off the printer.
2. Unplug the power cable for 30 seconds.
3. Plug it back in and power on.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support