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‎08-23-2020 09:29 AM

HP Recommended
Product: HP Envy 5546
Operating System: Microsoft Windows 10 (64-bit)

I want to perform a factory reset on my HP Envy 5546 printer

2 people had the same question
3 REPLIES 3

‎08-25-2020 11:09 AM

HP Recommended

@johneddy, Welcome to HP Support Community!

 

Here is how you restore the factory defaults-

 

Go to Setup menu > Tools > Restore Factory Defaults

 

Restart the printer and done.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎08-26-2020 06:29 AM

HP Recommended

Thanks for earlier reply which was

Go to Setup menu > Tools > Restore Factory Defaults 

Restart the printer and done.

Unfortunately I cannot find Setup menu>Tools

I've looked at the printer screen menus and in HP Smart which is installed on my pc

Was this reply helpful? Yes No

‎08-26-2020 01:43 PM

HP Recommended

@johneddy

 

Setup Menu is the wrench icon on the printer. 

 

Check and try again.

 

Keep me posted.

TEJ1602
I am an HP Employee

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