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‎09-29-2021 04:26 AM

HP Recommended
Product: HP Envy 4520 series

from the printer the sheet comes out blank or the print is not complete or is damaged.

This happend from one day to the next and i don't now how and why.

My WI-FI is perfect, no error messages from the printer.

Please if you now how, help me.

Category:
1 person had the same question
1 REPLY 1

‎10-05-2021 12:53 PM

HP Recommended

Hi@Francesco26,

 

Welcome to the HP Support Community!. I would be happy to help you with your HP Envy 4520 Printer. I understand that it prints blank pages and you have already done some preliminary troubleshooting.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

Check the paper.

Check the print settings.

Print a Print Quality Diagnostic report.

Clean the ink cartridges.

Manually clean the area around the ink nozzles.

 

Click here and refer to the document to perform the above steps.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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