help

[hoppy10]

laserjet m140 offline and orange light flashing

[A_Gayathri]

Hi @hoppy10,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP LaserJet MFP M140we printer is showing as offline and the orange light is flashing, there are several steps you can take to troubleshoot and resolve the issue:

• Check Connections: Make sure all cables connecting the printer to your computer or network are securely plugged in. Also, ensure the power cable is properly connected to both the printer and the power source.
• Restart the Printer: Sometimes, a simple restart can resolve many printer issues. Turn off the printer, wait for a few seconds, and then turn it back on. Allow the printer to complete its startup sequence.
• Check for Paper Jams: Open the printer's access doors and check for any paper jams or obstructions. If you find any, carefully remove them. Make sure there are no small pieces of paper stuck inside the printer that could be causing the issue.
• Verify Ink or Toner Levels: If your printer uses ink or toner cartridges, verify that they are not empty or low. Replace any empty or low cartridges with new ones.
• Reset the Printer: Resetting the printer to its factory settings can sometimes resolve persistent issues. Refer to the printer's user manual for instructions on how to perform a reset.
• Check Network Connection: If your printer is connected to a network, make sure it is properly connected and that there are no issues with the network itself. You may need to restart your router or switch to troubleshoot network connectivity issues.
• Update Printer Drivers: Ensure that you have the latest printer drivers installed on your computer. You can download and install the drivers from the HP website or use the HP Smart app to automatically update them.  Software and Drivers for HP LaserJet MFP M140we Printer
• Check for Firmware Updates: Sometimes, firmware updates can fix bugs and improve the performance of your printer. Check the HP website for any available firmware updates and install them if necessary. Update the firmware on an HP printer

Refer to this document: HP LaserJet MFP M140we Printer  user manual
HP printer is offline or unavailable
HP LaserJet Pro - Printer status is "Offline" and the printer does not print (Windows)

How to fix an HP printer that is offline or not responding from a macOS computer

I hope this helps. 

Take care and have a good day.

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