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HP Recommended
HP envy 5010

just get message insert SETUP cartridges but they are damaged, so i need replacements or hw to btpass this thanks Carol

1 REPLY 1
HP Recommended

@carol611, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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