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Envy 5660 all-in-one printer. Bought paper for Xmas letter. Is apparently thinner than printer is used to. So sends multiple sheets thru at same time and spreads printing on them. There must be some adjustment for paper thinkness?????

 

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@Bruce54321 

 

 HP ENVY 5660 e-All-in-One Printer (F8B04A) Specifications

Media sizes supported (U.S. standard)
Letter, Legal, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media weight, supported (U.S. standard)
16 to 72 lb bond
Media weight, supported (metric)
Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

 

 

Printer Software - Adjust Media / paper

Paper Type / Media is adjusted in the Printing Preferences (Windows) or (I think) in Printing Presets for MacOS.

HP Smart Windows > Print document > Set options > More Settings

 

What else?

 

If the paper is supported (meets the weight requirements for the paper type),

Remove existing paper in the printer tray

Add stack of paper to be used

 

Right after loading the paper...

Tell the printer what you are doing...

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Note:  This option is not applicable to printers that lack a printer display panel and may not be available on all printer models that do include a printer display panel.

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

And / Or

Embedded Web Server (EWS)

 

 Note:  This option is not applicable to printers connected via a USB printer cable (no network connection).

 

 

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

Example

EWS_9025_Preferences_Tray_and_Paper_Management_All_2EWS_9025_Preferences_Tray_and_Paper_Management_All_2

 

Set the Preferences - Windows

 

Note Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes

 

Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

 

  1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

 

NOTE - Make changes to a Shortcut

  • Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
  • Scan Menu for HP Scan >>  If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
  • If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
  • Click OK to save the setup

============================================================================

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5660 e-All-in-One Printer series 

 

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Dragon-Fur

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