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- Printing Errors or Lights & Stuck Print Jobs
- how to factory reset my hp office jet pro 9010

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06-04-2024 06:19 AM
My wireless icon is gone and my wireless is disabled? How do I get it back...
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Accepted Solutions
06-04-2024 06:43 AM - edited 06-04-2024 06:47 AM
You may need to reset the printer. if the front panel reset does not work then do the hidden menu reset
https://www.youtube.com/watch?v=nDCSPwlQMPU
Another reset (actually two) are described here.
let me know which works and which does not.
This video shows how to connect to the modem.
Use WiFi direct if you do not have a modem and a video using a smartphone with bluetooth is here
HP's Official network setup is here
These are the full feature drivers for windows dated April 18, 2024
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_W...
DeskJet Reference
OCR software is also available
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
06-04-2024 06:43 AM - edited 06-04-2024 06:47 AM
You may need to reset the printer. if the front panel reset does not work then do the hidden menu reset
https://www.youtube.com/watch?v=nDCSPwlQMPU
Another reset (actually two) are described here.
let me know which works and which does not.
This video shows how to connect to the modem.
Use WiFi direct if you do not have a modem and a video using a smartphone with bluetooth is here
HP's Official network setup is here
These are the full feature drivers for windows dated April 18, 2024
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_W...
DeskJet Reference
OCR software is also available
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it