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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My wireless icon is gone and my wireless is disabled? How do I get it back...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended


You may need to reset the printer.  if the front panel reset does not work then do the hidden menu reset
https://www.youtube.com/watch?v=nDCSPwlQMPU

Another reset (actually two) are described here.

 

let me know which works and which does not.

This video shows how to connect to the modem.

Use WiFi direct if you do not have a modem and a video using a smartphone with bluetooth is here

HP's Official network setup is here


These are the full feature drivers for windows dated April 18, 2024
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_W...

DeskJet Reference

OCR software is also available


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 REPLY 1
HP Recommended


You may need to reset the printer.  if the front panel reset does not work then do the hidden menu reset
https://www.youtube.com/watch?v=nDCSPwlQMPU

Another reset (actually two) are described here.

 

let me know which works and which does not.

This video shows how to connect to the modem.

Use WiFi direct if you do not have a modem and a video using a smartphone with bluetooth is here

HP's Official network setup is here


These are the full feature drivers for windows dated April 18, 2024
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_W...

DeskJet Reference

OCR software is also available


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.