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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-11-2025 11:10 AM

HP Recommended

how to fix flashing printhead error

 

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1 REPLY 1

‎11-14-2025 10:59 AM

HP Recommended

Hi @carol283,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

A flashing printhead error on an HP printer usually means the printer cannot detect the printhead correctly, or there’s an issue with ink flow or electrical contacts. Here’s how to fix it:

1. Power Reset

  • Turn off the printer.
  • Unplug the power cord for 60 seconds.
  • Plug it back in and turn the printer on.


2. Remove and Reseat the Printhead

  1. Open the cartridge access door.
  2. Remove all ink cartridges.
  3. Lift the latch and carefully remove the printhead.
  4. Inspect for: 
    • Ink buildup
    • Damaged contacts
  5. Clean the copper contacts with a lint-free cloth slightly dampened with distilled water.
  6. Reinsert the printhead and lock the latch.
  7. Reinstall cartridges.


3. Update Firmware


4. Run Printhead Cleaning

  • From the printer menu or HP Smart app: 
    • Printer Maintenance → Clean Printhead.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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