how to solve E1

[TIYATINKA07]

Help me to solve E1 error of my printer HP Desk Jet Plus 4123  printer

[Nal_NR]

Hi @TIYATINKA07,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the E1 error.

Reset the printer.

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Look for jammed paper.

Make sure the ink cartridge carriage moves freely.

Use an automated tool to clean the paper rollers.

Manually clean the paper rollers inside the input tray.

Error Displays (Paper Jam) for more troubleshooting steps.

Let me know how it goes.

Hope this helps! Keep me posted for further assistance.
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