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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
hp6420e
Microsoft Windows 10 (64-bit)

every time i print something it prints an alignment sheet to do alignment again

1 REPLY 1
HP Recommended

Hi @trelyn,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP ENVY 6420e All-in-One Printer might have an issue with its alignment settings. Here are a few steps you can try to resolve the issue:

 

  • Check Printer Settings: Make sure that the printer settings on your computer are configured correctly. Sometimes, printers can be set to print an alignment page after every print job. To check this, go to your printer settings on your computer and look for any options related to alignment or calibration. Make sure they are set to print only when necessary.
  • Printer Calibration: Run the printer's calibration or alignment utility. This can usually be found in the printer's settings menu or maintenance menu. Follow the on-screen instructions to calibrate the printer properly.
  • Update Printer Drivers: Ensure that your printer drivers are up to date. Sometimes, outdated drivers can cause issues like this. You can usually update your printer drivers through the device manager on your computer or by visiting the HP website and downloading the latest drivers for your printer model. HP ENVY 6420e All-in-One Printer Software and Driver
  • Reset Printer: Try resetting your printer to its factory defaults. This can sometimes resolve issues with printer settings. Refer to your printer's user manual for instructions on how to perform a factory reset.

 

Refer to this document: HP ENVY 6420e All-in-One Printer User manual 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.