hp 8035 defaults to pause

[TwoViews]

hp 8035 inkjet printer stuck in pause mode.  

[A_Gayathri]

Hi @TwoViews,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP OfficeJet Pro 8035 being stuck in pause mode, try these steps to resolve the issue:

1. Check the Print Queue (Windows)

1. Open Control Panel → Devices and Printers.
2. Right-click your HP OfficeJet Pro 8035 and select See what's printing.
3. Click Printer in the top-left corner.
4. If Pause Printing is checked, click it to uncheck and resume printing.
5. Restart your printer and try printing again.

2. Restart Print Spooler (Windows)

1. Press Win + R, type services.msc, and press Enter.
2. Scroll down and find Print Spooler.
3. Right-click it and select Restart.
4. Try printing again.

3. Check Printer Connection

• If using USB, try a different port or cable.
• If using WiFi, restart your router and printer, then reconnect the printer.

4. Reset the Printer

1. Power off the printer and unplug it from the wall for 2-3 minutes.
2. Plug it back in and turn it on.
3. Try printing again.

5. Check HP Smart or Printer Software

• Open the HP Smart app and check if there are any error messages.
• Ensure your printer is not set to offline or paused.

6. Update Printer Firmware Update the firmware on an HP printer

1. Go to HP Support and enter your printer model.
2. Download and install any available firmware updates.

7. Uninstall and Reinstall the Printer

1. Remove the printer from Devices and Printers.
2. Uninstall HP Smart or HP Printer software.
3. Restart your computer and reinstall the printer using HP Smart or HP Easy Start.

I hope this helps. 

Take care and have a good day.

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