hp deskjet 413eAll lights flash including power. After a reset everything is fine for a week or so

[homerbrad]

hp deskjet 413eAll lights flash including power. After a reset everything is fine for a week or so. then same problem, every week. currently on Mac OS Sequoia. 

[Hawks_Eye]

Hi @homerbrad, 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP DeskJet 413e is experiencing a recurring error that is temporarily resolved with a reset. 

This could point to a firmware issue, power supply instability, or a hardware-related problem. 

Let’s go step-by-step to diagnose and fix this:

 

1. Identify the Flashing Lights Pattern

Look for specific patterns in the lights (e.g., which lights are flashing or solid, and how they blink).

Refer HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support for the meaning of the light patterns—it might indicate a specific error like a paper jam, printhead issue, or low ink.

 

2. Perform a Full Reset

Turn off the printer and unplug it from the power outlet.

Wait for about 5 minutes to allow the printer to fully discharge any residual power.

Plug it back in and restart the printer. This deeper reset can help clear any lingering software glitches.

 

3. Update the Printer Firmware

Use your Mac running macOS Sequoia:

Visit the HP Support website Official HP® Drivers and Software Download | HP® Support and search for your printer model (DeskJet 413e).

Download and install any available firmware updates for your printer.

Outdated firmware can cause recurring issues like the one you're facing.

 

4. Check for Power Supply Issues

Ensure the power adapter is securely connected and not damaged.

If possible, plug the printer into a different outlet to rule out power fluctuation issues.

5. Reconnect to Wi-Fi

If the issue happens after reconnecting to Wi-Fi each time, ensure the printer is properly set up on the network:

Press and hold the Wireless button until it blinks, and use the HP Smart app to reconnect the printer.

A stable network connection can prevent certain errors.

 

6. Check Printer Components

Inspect the printer for any paper jams, misaligned cartridges, or low ink levels that might trigger errors.

Clean the cartridges and printhead using the printer menu or the HP Smart app.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye