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‎05-18-2021 10:21 AM

HP Recommended
Product: hp envy 4522
Operating System: Microsoft Windows 10 (64-bit)

 oxb93348b6 error code flashing when turning on printer hard reset does not work hp envy 4522 all printer icons flashing at same time

Category:
2 REPLIES 2

‎05-22-2021 09:03 AM

HP Recommended

@chopper06

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle. 
    And the issue persists, it could be a hardware failure. 

Please reach out to the HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​ 
      

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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‎05-28-2021 04:11 PM

HP Recommended

hi echo lake im sorry to say this did not work i have tried doing it a few times but the fault is still there thanks very much .i hope you have other recomendations for me to try

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