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‎11-27-2020 12:21 PM

HP Recommended
Product: hp laser jet pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

printer error 74 wont print tried to reset doesnt help

Category:
1 REPLY 1

‎12-04-2020 01:18 AM - edited ‎12-04-2020 01:19 AM

HP Recommended

@j-b10, Welcome to the HP Support Community!

 

To assist you better, what is the exact error on the printer?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Are you able to bypass this error to reach the home screen on the printer?

 

For now, reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Keep me posted.

KUMAR0307
I am an HP Employee

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