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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-29-2025 10:12 AM

HP Recommended
Operating System: macOS 15.0 Sequoia

HI

 

I am getting an error message 55.0602 and service 49. I have tried to recycle the power (unplugging for more than 1 min) a number of times times and it is not working. Can you assist?

 

A

1 person had the same question
1 REPLY 1

‎09-29-2025 10:56 AM

HP Recommended

55 errors are typically caused by issue with the DC Controller of the printer. 

 

Suggestions you can try:

 

1. Make sure that all communication cables and wireless are disabled and try to restart.

2. Make sure you are connected to a stable power source with no extension cords, surge bars or ups devices being used

3. remove all supplies and try restarting the device

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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