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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-06-2024 01:43 AM

HP Recommended

Hy,

I reset the printing of buses and others, but nothing impossible to print WhatsApp Image 2024-09-06 à 09.39.08_cdaf037c.jpg

Category:
1 REPLY 1

‎09-09-2024 06:13 AM

HP Recommended

Hi @Rachèle73,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're experiencing issues with your HP OfficeJet Pro 7720 printer after performing a reset. Here are some troubleshooting steps to help resolve the printing issue.

 

Check Printer Connection

  • USB Connection: Ensure the USB cable is securely connected to both the printer and your computer.
  • Wi-Fi Connection: If using wireless, ensure the printer is connected to the same Wi-Fi network as your computer.
  • Ethernet Connection: Verify that the Ethernet cable is connected properly if you're using a wired connection.

Reinstall the Printer Driver

  • Go to the HP Support website and download the latest drivers for the HP OfficeJet Pro 7720.
  • Uninstall the current drivers from your computer.
  • Reinstall the drivers and set up the printer again.

Reset Print Spooler (Windows Only)

  • Open the Run dialog by pressing Windows + R.
  • Type services.msc and hit Enter.
  • Find Print Spooler in the list, right-click, and select Restart.
  • Try printing again after restarting the spooler.

Ensure Printer Is Set as Default

  • Go to Control Panel > Devices and Printers.
  • Right-click your HP OfficeJet Pro 7720 and select Set as Default Printer.

Check for Error Messages

  • If the printer display shows any error messages, follow the steps to resolve them (e.g., paper jam, low ink, etc.).

Check Paper and Ink

  • Ensure the printer has paper loaded correctly.
  • Check ink levels to confirm the cartridges are properly installed and full.

Update Printer Firmware

  • Go to the HP Support site and look for firmware updates for your printer. Updating the firmware might resolve certain issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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