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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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hp officejet 4630 not recognizing new color ink original cartridge

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hp officejet 4630

Please can someone help me to fix the problem with the hp officejet 4630 not recognizing the original new color ink cartridge. it says the screen needs to be replaced, but it is a new cartridge

 

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@sebastianch, Welcome to the HP Support Community!

 

What is the exact error message on the printer screen?

Are the printer and the ink cartridge bought in the same region?

Make sure the protective plastic tape is removed from the new ink cartridge before placing it in the printer.

 

For now, kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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