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‎04-13-2021 05:27 PM

HP Recommended
Product: Officejet Pro 8500a
Operating System: Microsoft Windows 10 (32-bit)

Refurbished printer. Loaded ink then tried printing document. Printer says printing. Then printed blank page. I've run tests, in which the ink is supposed to print, but again, the page printed, but there is nothing displayed on the page. Am I missing  piece? Really appreciate any help you're able to provide. 

Category:
1 person had the same question
1 REPLY 1

‎04-17-2021 06:11 AM

HP Recommended

@mloneysHomie

 

Welcome to HP Support Community


I would like to help

 

Please follow all the instructions in this Link: https://support.hp.com/in-en/product/hp-officejet-pro-8500a-e-all-in-one-printer-series-a910/4083864... and let me know how it goes

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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