• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp cp1025

My printer cp1025 never stops calibrating. Please help me. How can I fix the problem?

1 REPLY 1
HP Recommended

Hi @ISOOJOE1 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP LaserJet Pro CP1025 Color Printer is stuck in a continuous calibration loop, here are steps you can take to resolve the issue:
 

1. Restart the Printer

  • Turn off the printer, unplug it from the power source.
  • Wait for 1-2 minutes.
  • Plug the printer back in and turn it on.
  • Check if the calibration completes after the restart.

2. Update the Printer Firmware Update the firmware on an HP printer

  • Outdated firmware can cause issues like endless calibration.
  • Go to the HP Support website and search for your printer model.
  • Download the latest firmware for your printer and follow the installation instructions.

3. Reset the Printer to Factory Defaults

  • Press the Setup button (the wrench icon) on the printer’s control panel.
  • Navigate to Service or System Setup, depending on the model.
  • Select Restore Defaults and confirm the reset.
  • After resetting, the printer should stop the endless calibration and work properly.

4. Check the Toner Cartridges

  • Sometimes, a faulty or improperly seated toner cartridge can cause endless calibration.
  • Open the printer and remove all toner cartridges.
  • Check for any damage or toner leaks, then reinsert them properly.
  • Try replacing any cartridge that appears faulty or empty.

5. Ensure Paper Type Settings are Correct

  • Incorrect paper settings can sometimes cause calibration issues.
  • On the printer, go to Settings > Paper Handling.
  • Ensure the paper type and size match what is loaded in the tray.

6. Reinstall the Printer Driver

  • Uninstall the printer from your computer.
  • Download and install the latest drivers from HP’s website for your operating system.
  • This can resolve any communication issues that could be causing the endless calibration.

7. Clean the Printer Sensors

  • If there's dust or toner particles on the sensors inside the printer, calibration may not complete.
  • Carefully clean the sensors using a soft cloth or compressed air.

Refer to this document: HP LaserJet Pro CP1025 Color Printer series User Manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.