hp printer officejet pro 9018 B305DFF9 error

[JellyWilly]

hp printer officejet pro 9018 B305DFF9 error

Performed power recycle, but comes up again after a few hours.

Made sure firmware is up to date.

Thanks for your help!

[Kumar0307 · Accepted solution]

@JellyWilly, Welcome to the HP Support Community!

To assist you better, are you able to bypass this error to access the home screen on the printer?

Are you able to print from your computer?

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

If the issue persists, we will have to perform a reset on the printer. I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!