i have a hp 4152 and when i email documents to hpeprint they do not print they did now they dont

[Neekw]

i have a hp 4152 and when i email documents to hpeprint they do not print they did a while ago but now they dont

[Dragon-Fur]

@Neekw 

Welcome to the HP Community --

ePrint is free tech -- years old at this point -- that is used to send print jobs directly to the printer using the printer's own assigned email address.

Nothing has changed -- ePrint generally works when all the rules are followed.

ePrint is automated -- there are rules and monitoring programs in place to prevent misuse -- there are not groups of agents sitting at desks who watch individual jobs.

That said, even assuming everything is done just right on your side, other factors can impact how long -- and if -- your job will make the long journey to your printer. 

When there is a chance it is going to work you will normally receive an email message saying something similar to:  ePrint job received.  There is no followup message.  The job will print if it can do so, sometimes much later than sooner.

The only part over which you have even partial control is Web Services.

If Web Services is not running, ePrint will not work.

ePrint

User Guide - Page 75

and

How to use ePrint – HP Document

HP printers - Print with HP ePrint

and

 HP printers - Managing the printer internet connection (Web Services)

and

Troubleshooting Web Services - Start here

 HP printers - Cannot connect to Web Services

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HP DeskJet Plus 4152 All-in-One Printer  

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