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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP DeskJet 2720e All-in-One Printer

orange information light /button keeps flashing. help with this please.

1 REPLY 1
HP Recommended

Hi @groundelder ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

  • When the orange information light is flashing on your HP DeskJet 2720e All-In-One Printer, it usually indicates that there's an issue or condition that needs attention. Here are some steps you can take to troubleshoot the problem:
  • Check for Error Messages: Look at the printer's display panel or any connected devices (like your computer) for any error messages that might provide more specific information about the issue.
  • Check Ink or Toner Levels: If applicable, make sure the ink or toner cartridges are properly installed and have sufficient ink or toner. Low ink levels can sometimes trigger warning lights.
  • Check Paper Jams: Open the printer's access door and check for any paper jams or obstructions. Remove any jammed paper carefully.
  • Restart the Printer: Turn off the printer, unplug it from the power source, wait for about a minute, and then plug it back in. Turn on the printer and see if the issue persists.
  • Update Printer Drivers: Ensure that your printer drivers are up to date. You can usually find the latest drivers on the HP website or through your computer's operating system update utility. Software and Drivers for HP DeskJet 2720e All-in-One Printer
  • Reset the Printer: Some printers have a reset option that can be accessed through the settings menu. Refer to your printer's user manual for instructions on how to perform a reset.

 

Refer to this document:  HP DeskJet 2720e All-in-One Printer User manual

HP DeskJet 2700, 4100, 4800 printers - Blinking lights

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.