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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 in S Mode

just want to print with black ink on my  9015e printer

2 REPLIES 2
HP Recommended

im getting a "cartridge depleted message on my colored ink cartridges'

HP Recommended

@paul2501wm 

 

Welcome to the HP English Community --

 

This type of printer needs functional (working) HP chipped ink cartridges of all colors plus HP black to use the printer.

 

You can choose to print in black and white -- but the HP chipped color cartridges must be installed and working.

 

What is "HP chipped"?

Printer is protected by Dynamic Security - all ink cartridges used in the printer must include the tiny HP chip to prevent the cartridges from being rejected.

 

There is no software or other workaround.

 

Troubleshooting

HP OfficeJet Pro 9010, 9020 Printers - Black Ink Not Printing, Other Print Quality Issues

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9015e All-in-One Printer  

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.