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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
demajor
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Solved!

incomplete printing of last page

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Office Jet Pro 6230
Microsoft Windows 10 (32-bit)

Using an OfficeJet Pro 6230 with a wireless link to an Asus laptop running Windows 10.   The last page of a document is missing the last few lines, and I have to use the cancel button to eject this page.  The problem is there whether it it one page of more  (e.g. a 16 page document has the first 15 pages printed perfectly, but the last page fails).  The problem is the same for Word .docx or Adobe .pdf files.  The internal  printer test pages using the i-button print out perfectly , but test pages from Windows don't!  I had tried reinstalling the printer software.

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Echo_Lake
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@demajor

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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demajor
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Thanks Echo-Lake!  This was a new printer for me, and I had used the installation disc.  Reloading the firmware from online has solved the problem.

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Echo_Lake
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@demajor

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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