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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

my nhp2700s orange light stays on although all other functions are working.   Is this normal?

1 REPLY 1
HP Recommended

Hi @DLESTER56,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Information button: Print out a printer information page on its current status.

 

Information light: If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a connection.

 

If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page.

 

Could you press the information button to print an information page and share it?

 

You may also refer to Blinking Lights. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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