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I have just starting to get in smudge or bleed at the top and bottom of page in Blue and black, I have cleaned the heads several times but has made little difference. any suggestions please
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@AndyCAitken, Welcome to HP Support Community!
If you have already performed the steps from the document Black Ink Not Printing and Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
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