inkjet printer repair

[rajivranjan]

my HP ink tank 115 printer not work, power not on, 22 volt adaptor supply ok, but printer not on, 

[A_Gayathri]

Hi @rajivranjan,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Ink Tank 115 printer is not powering on despite the 22-volt adapter supply being okay, here are some steps you can take to troubleshoot the issue:
 

1. Check the Power Connection

• Ensure the power cord is securely connected to both the printer and the power outlet.
• Try plugging the printer into a different power outlet to rule out an issue with the socket.

2. Inspect the Power Adapter and Cable

• Even if the adapter appears to be supplying 22 volts, check the power cable for any visible damage or fraying.
• If possible, test the printer with a different, compatible power adapter.

3. Reset the Printer

• Unplug the printer from the power source.
• Wait for about 60 seconds, then plug the printer back in and attempt to turn it on.

4. Check for a Blown Fuse or Internal Damage

• Some printers have an internal fuse that could blow if there’s a power surge or another electrical issue.
• If you are comfortable opening the printer, check the fuse inside the printer near the power supply connection.

5. Examine the Power Button

• Ensure the power button is not stuck or jammed. Try pressing it a few times to see if it might have a loose connection.

6. Look for Physical Damage

• Inspect the printer for any signs of physical damage that might affect the internal circuitry, such as moisture exposure, impacts, or burnt components.

7. Consult the User Manual

• Refer to the user manual for any specific troubleshooting steps related to power issues.
  
  Refer to this document: HP Ink Tank 115 User manual 

I hope this helps. 

Take care and have a good day.

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