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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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just bought the envy 7855 and tried to print photo quality was so bad

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hp photo envy 7855
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just printed my first 4×6 photo and the quality was so bad you couldn't tell who was in the picture. Photo was sent from my note 10+. Am I doing something wrong or is the print quality really this horrible? 

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@Kperdue

 

Welcome to the HP Support Community.

 

It definitely, should not be this way. Does this only happen with photos? or all document?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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