hi, i have a hp m28a printer for a few days i noticed that it does not complete the photocopies, it stops 1cm before the end. while the scanner scans everything. I tried to update firmware but the problem did not go away. I opened a case on the hp website but it's been 20 days and I haven't received any answers yet.
I see that you have issues with making photocopies on the printer and I appreciate your efforts in trying to resolve the issue. Follow the steps below to restore the printer to factory defaults and see if that helps-
Now try copying.
Hope this helps! Keep me posted.
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