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‎01-22-2021 11:45 AM

HP Recommended
Product: m454dw
Operating System: Microsoft Windows 10 (64-bit)

I have a 454dw color laser printer, plugged directly into my computer via USB cable.  The communications seem extremely slow (printing a 5 page PDF file, or multiple 1 page PDF files takes several minutes, sometimes with long pauses between pages.)

 

I'll also get messages that printer enters an error state, and the display no longer works requiring a full shut down and turn on.  

 

These are fairly odd errors, so I am not quite sure where to start on troubleshooting.

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1 person had the same question
1 REPLY 1

‎01-22-2021 02:02 PM

HP Recommended

Start with drivers. What driver type and revision are you using. Typically we see much better performance from the HP Universal Printer drivers and they do make a USB install version of that driver. https://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/upd.html

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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