message on the printer screen says "output bin full" & it won't print. I have plenty of paper

[Sharon6849]

I have an HP OfficeJet Pro 9025. It has a message in the screen that says "output bin full" and won't print even though it has plenty of paper. How can i fix this?

[Kuroi_Kenshi]

Hi @Sharon6849,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding error on your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Remove Printed Pages

• Take out any printed pages from the output tray.

Check for Jammed Paper

• Open the output tray and look for any stuck paper.
• Gently pull out any jammed sheets.

Restart the Printer

• Turn off the printer using the power button.
• Unplug the power cord from the wall socket.
• Wait 30 seconds and then plug it back in.
• Turn the printer on again.

Adjust the Output Tray

• Make sure the output tray is fully extended and positioned correctly.

Clean the Output Sensor

• Locate the small sensor near the output bin (usually a black or small plastic lever).
• Use a soft cloth or compressed air to clean off dust or debris.

Try printing again. If the issue continues, let me know! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,