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Marketingman
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Message 1 of 5
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mfp281cdw Laser Jet keeps showing "79 System Error". Won't quit recycling

‎11-08-2020 07:29 AM

HP Recommended
Product: HP mfp281cdwExample: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

HP MFP281CDW keeps throwing "79 System Error" and keeps turning on and off.  How do I fix??  Have unplugged and re-plugged several times with no luck.   Please Help!

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4 REPLIES 4
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 5
Flag Post

‎11-23-2020 03:16 AM

HP Recommended

@Marketingman, Welcome to the HP Support Community!

 

We will have to downgrade the printer firmware to resolve this issue.

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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mxp555
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Message 3 of 5
Flag Post

‎11-29-2020 01:52 PM

HP Recommended

mfp281cdw Laser Jet keeps showing "79 System Error". Won't quit recycling after upgrade firmware

how do I downgrade firmware from Firmware DateCode 20201021 to original ship with printer?

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Kumar0307
HP Support Agent
HP Support Agent
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Message 4 of 5
Flag Post

‎12-02-2020 11:27 PM

HP Recommended

@mxp555, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Let me know how it goes.

KUMAR0307
I am an HP Employee

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JohnK_TTP
Level 3
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Message 5 of 5
Flag Post

‎12-03-2020 12:41 AM

HP Recommended

I would highly suggest these steps before trying to downgrade the firmware:

 

This solution was provided to me -- it has worked for me and several other folks. I do not recommend downgrading the firmware as several other posts have mentioned -- I think that is unnecessary.

 

Below are the steps that you need to follow in the order as mentioned ...

 

Disconnect the printer from the NETWORK

--If on wired network: Unplug the Ethernet cable from back of the printer.

--If on wireless network: Power off your Wireless router.

 

Turn off the printer. Wait for 30 seconds. Turn on the printer.

 

If the printer is in READY state, on the printer front panel, go to Setup -> Network Setup -> Network Services -> IPv6 -> Off.

 

Turn off the printer. Wait for 30 seconds and then turn back on.

 

Reconnect to the network and try printing ; it should work. . Good luck...

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