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‎10-28-2020 01:06 PM - last edited on ‎05-10-2021 10:03 AM by HP Administrator

HP Recommended

So, I just bought a HP printer ENVY PHOTO 7155 yesterday, and I got this promotion of 5 months free of instant ink. I installed today my printer, and tried to apply the promotion flowing the instructions and they are just offering me one month free?!  It says very clear in this paper 5 months! Could you help me please to get the 5 months free! 

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1 REPLY 1

‎10-29-2020 08:58 AM - edited ‎10-29-2020 08:58 AM

HP Recommended

@Keylyn, Welcome to the HP Support Community!

 

Did you enroll the printer in Instant Ink within 7 days of printer setup?

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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