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Locked

‎12-18-2020 07:57 PM

HP Recommended

MyMy officeJet officeJet pro pro 8610 8610 printer is in Control Control lock lock and I do not have the password how can I factory reset and I do not have the password how can I factory reset

Category:
1 REPLY 1

‎01-01-2021 01:26 PM

HP Recommended

@MINETTAS

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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