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08-30-2020 03:50 AM
@awz1, Welcome to the HP Support Community!
Perform the steps mentioned in this document to resolve this issue - A 'Paper Jam' Error Displays on the HP Photosmart C6200 All-in-One Printer Series.
If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer.
If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.
Keep me posted for any other assistance.
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Have a great day!
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