my hp printer has a message B84134B2 and all lights are blinking!

[AnnaMac123]

can I just reboot?

[Sneha_01]

Hi @AnnaMac123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When you encounter a message like B84134B2 and blinking lights on your HP printer, it typically indicates a hardware issue or error that might not be resolved simply by rebooting. Here are some steps you can take to troubleshoot and possibly resolve the issue:

1. Reboot the Printer

• Power Cycle:
  1. Turn off the printer.
  2. Unplug it from the power source.
  3. Wait for about 60 seconds.
  4. Plug the printer back in and turn it on.
• This step can sometimes reset minor errors and clear temporary issues.

2. Check the Error Code

• HP Support: Look up the error code B84134B2 on the HP Support website. HP’s support site often provides specific guidance based on error codes.
• Manuals and Guides: Refer to your printer’s user manual or online guides for information about the error code and recommended troubleshooting steps.

3. Check for Hardware Issues

• Paper Jam: Inspect the printer for any paper jams or obstructions.
• Ink Cartridges: Ensure that the ink cartridges are properly installed and not damaged.
• Connections: Verify that all cables and connections are secure.

4. Perform a Hard Reset

• Factory Reset: If rebooting doesn’t resolve the issue, you might need to perform a factory reset. This process varies by model, so consult your printer’s manual for instructions on how to perform a factory reset.

5. Update Printer Firmware

• Firmware Update: If possible, check for any firmware updates on the HP website. Sometimes updating the printer's firmware can resolve persistent errors.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support