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HP Recommended
Microsoft Windows 11

my hp 2332 printer will not print.  it says that is offline.

1 REPLY 1
HP Recommended

@Rebelhank, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP 2332 Deskjet printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand how frustrating it can be when your HP 2332 printer shows as offline and won’t print. Don’t worry—I’m here to help you get it back up and running!

 

Check Connection

  • If you're using a USB connection, unplug and reconnect the cable to both the printer and the computer. Try a different USB port if possible.
  • If you're using a wireless connection, ensure your printer and computer are on the same Wi-Fi network.

Set the Printer Online

  • On your PC, go to Control Panel > Devices and Printers
  • Right-click your HP 2332 printer and select "See what’s printing"
  • In the new window, click "Printer" (top-left) and uncheck "Use Printer Offline" (if checked).

Restart Everything

  • Turn off your printer, unplug it for 30 seconds, then turn it back on.
  • Restart your computer and try printing again.

A couple of quick questions to pinpoint the issue:

  • How is your printer connected—USB or wireless?
  • Did this issue start after a recent Windows update or any changes to your setup?

Let me know what happens after trying these steps, and we’ll go from there! 😊  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.