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HP Officejet Pro 8620 e-All-in-One Printer

HP 8620, will not print simply because it is out of warranty.  Network printer, Mac OS 14.  How to make it operable again?

1 REPLY 1
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@JerryZa 

 

Welcome to the HP English Community --

 

If printers stopped printing just for lack of Warranty, there would be dead printers all over the planet a year after they were purchased.  Well, partly true - top-tier products can come with longer warranties, perhaps two or so years.

 

In the case of this printer, it's old. 

What?

PCMAG reviewed the model in 2014.

 

What is available for software is listed in the printer's support Software and Drivers webpage -

Set the Operating System / version > MacOS / Mac 14

 

Software and Drivers for HP Officejet Pro 8620 e-All-in-One Printer series  

 

Solutions to issues vary by printer model and OS - much of what is relevant and available is located in

Category Troubleshooting

 

There are several sub-categories, including one for network issues.

 

The user manual is always a good place to start -- If naught else, you can check whether there is mention of the type of issue you are having.  For example, there are entire chapters on connecting the printer, fax, and other important topics.  Too, take a look at the other topics in the category -- Setup & User Guides 

 

Once you have some idea of what is going on, or can at least describe the types of symptoms included in "will not print", come back and ask again.

 

If someone has an idea for a solution, you will hear back.

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Officejet Pro 8620 e-All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.