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my printer a
I reviewed your post and I understand that you are getting general printer error.
Don’t worry, I assure you I will try my best to get this sorted.
Are you able to make a copy?
Meanwhile, I recommend you follow the below steps and check if it helps.
If you continue facing the issue, then update the printer firmware following the steps in the below article.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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