my printer is showing printing functionality is disabled. code Oxc6fdO613

[SapphireCore]

HP Pagewide Pro MFP 477DW

[Repairatrooper]

PEN temperature sensor error try this

1. Turn the printer off.
2. Clear the paper jam and check the printer for other sheets in the paper path.
   For troubleshooting steps, go to: HP PageWide 300, 400, 500 series - Resolve paper jams,"Print Zone" jams, and "0x61000013" error
   If no paper is found inside the printer continue to the next step.
3. Turn the printer on. If the paper jam is detected and cannot be removed, **bleep**.
4. Power Drain unit:
   1. Turn the printer off.
   2. Disconnect the power cord from the back of the printer, then wait 10 seconds.
   3. Reconnect the power cord, and then turn ON the printer.
   4. Repeat these steps up to three (3) times if error does not clear
5. Perform a power drain without the print cartridges:
   1. Turn the printer off and remove the cartridges.
   2. Turn the printer ON, then insert cartridges once the display prompts to insert cartridges.
   3. Wait for Ready status and perform a test print
6. Next, please check what the room temperature is and if the printer has been stored below 5 deg C / 41 deg F.
   If printer has been stored below 5 deg C / 41 deg F, bring the printer to an environment greater than 15 deg C / 59 deg F and let it acclimate for 24 hours.
   Turn the printer ON after 24 hours and see if error still occurs.

If that does not resolve the issue, then either the sensor or the printhead is fault. Sensor part number is D3Q24-67005. Keep in mind that if the sensor does to resolve the issue, the printer is not worth fixing as the printhead assembly is two or three times the price of a new printer.