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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
snappyviv
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my printer says the printhead is missing or defective

HP Recommended
macOS 10.14 Mojave

 

Hp Printer 8720 all in one

what is a printhead? and how to fix it before replacing the parts. the printer is only 2 years old. 

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TEJ1602
HP Support Agent
HP Support Agent
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@snappyviv, Welcome to HP Support Community!

 

I would recommend you to follow the steps from the document HP Printers - Resolving Printhead Errors. If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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